Internal Sales & Customer Service Specialist
Sandbach
Sales & Marketing
34000 Annual
Permanent
Internal Sales & Customer Service Advisor
Up to 34k plus bonus, 25 days holiday, pension, healthcare, employee benefits package, life assurance, hybrid working
Internal Sales & Customer Service Advisor - Sandbach
Temp to Perm
The Company
- My client is a market leading, global manufacturer, selling products to a vast range of B2B customers worldwide. They are looking for an experienced Internal Sales & Customer Service Advisor to join their friendly and professional team, delivering outstanding sales and customer service to their B2B customer base.
The Role
- As Internal Sales & Customer Service Advisor, you will act as a brand ambassador and sales & customer service champion.
- Managing small and medium customers and following up contact with customers who have an enquiry or request, either by phone, email, webchat or post.
- Developing strong relationships with your existing customer base, managing and growing existing accounts.
- Identifying new opportunities to promote the company's range of innovative products, selling to a broad range of industries.
- Consistently exceed customer expectations by delivering a world class sales journey.
- Being knowledgeable and taking ownership to manage enquiries from investigation to resolution
- Contribute to a culture of 'right first time' - what you say and what you do matters.
- Increase customer satisfaction and loyalty by dealing with requests effectively and efficiently.
- Support colleagues and other departments in line with business requirements
The Candidate
- To be considered for the role of Internal Sales & Customer Service Advisor, you will be an enthusiastic, highly motivated team player and you will possess:
- Previous experience as a successful Internal Sales & Customer Service Advisor, working with a B2B customer base.
- Energy, confidence and excellent communication skills.
- A commitment to sales, service and customer orientation.
- Effective IT/ PC skills - experience on CRM systems.
- The ability to quickly and accurately gain information, produce documentation and supply information.
- Good numeric skills and capable of multi tasking.
- Accuracy and attention to detail.
- Experienced in a B2B sales and customer focused environment.
If you are looking for an opportunity to develop your career as my client's new Internal Sales & Customer Service Advisor, please apply quoting VR/05899.
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